Privacy policy

Q-buster is a registered trademark.

Q-Buster has created this privacy statement in order to demonstrate our firm commitment to the privacy of the details that you provide us when using this web Site (the "Site").

When you use the Site, you are consenting to the practices set forth in this Privacy Policy.

Your IP Address
We use your IP address to help diagnose problems with our server and to administer the Site. Your IP address is used to help identify you and to gather broad demographic information about you. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the police.

A cookie is a small file that is automatically issued to your computer when you enter our Site and which is stored by the browser on your computer's hard drive. Cookies identify your computer, not the individual user of your computer. Cookies store some basic information that helps us to identify if you have visited the Site before and if you have provided us with some personalised information. Our Site uses cookies to keep track of what you have purchased. We use cookies to deliver content specific to your interests, to save your password (if you have supplied us with one) so you do not have to re-enter it each time you visit our Site, and for other purposes, such as informing you that you may have made multiple bookings for specific events on our Site. You can disable cookies or set your browser to alert you when cookies are being sent, but if you choose to do so you may ot be able to access some areas of the Site.

Information We Request Directly From You
Our Site's registration forms and order forms require you to give us personal information - name, address and/or email address. If you are purchasing an entry to a given event or event(s), you will be asked to provide financial information - your debit or credit card numbers.

How We Use Contact Information

Q-buster and its Event Partners
Q-buster sells entry tickets on behalf of the organisers responsible for the event for which you buy a ticket. We refer to the organiser from whom we obtain tickets to sell to you as our "Event Partner". Your personal information is shared between Q-buster and its Event Partner(s) in accordance with Q-buster's contractual relationship with its Event Partner(s). Your personal information is used by us to contact you by post, phone or by email when necessary in connection with transactions entered into by you on the Site. If you provide Q-buster with an email address, your address will be entered into Q-buster's event alert service. You will be given the opportunity to unsubscribe from the service whenever a notification is sent to you.

FFrom time to time, Q-buster or its Event Partner(s) may contact you by post or by email, with information or offers regarding upcoming events or products.

How We Use Financial Information
Financial information that is collected is used to authorise payment and your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies, banks and the companies that may handle shipping on our behalf. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share financial information with third parties without your prior consent.

Transfer of Your Personal Information and Financial Information Outside Of The EEA
From time to time, we may transfer your personal information and/or financial information to a company within the Q-Buster Group of companies or one of such company's agents or contractors in order to improve our services or to assist our security, credit risk or fraud protection activities. Such companies may be located outside of the European Economic Area including in the United States, and you consent to the transfer of your personal information and financial information to such companies for the purposes set out in this paragraph. Whenever we transfer your personal information or financial information to countries outside of the European Economic Area, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the UK's Data Protection Act.

Transfer of Personal Information In Event Of Sale Of Q-buster Or Its Assets
In the event that Q-Buster and / or Q-buster was sold, or transferred some of its assets to another party, your personal information could be one of the transferred assets. If your personal information is transferred, use of your personal information would remain subject to this Privacy Policy. Your personal information will be passed on to a successor in interest in the event of a liquidation or administration of Q-buster.

How We Use Demographic Information
We use this information to tailor our Site to the interests of our users. This information may be shared with advertisers only on an aggregate basis so that they can tailor their advertisements to the appropriate audience. "On an aggregate basis" means that your personal details would not be identifiable in the demographic data that we may use with advertisers.

Other Sites/Third Party Vendors and their Privacy Policies
This Site may contain links to other Sites. Q-buster is not responsible for the privacy practices or the content of such web Sites or for the privacy policies and practices of other third parties, and so you should be careful to read those Sites' privacy policies independently.

Our Security Precautions
This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128 bit industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.